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Fast Hardware Upgrades

ResellerChoice guarantees dedicated server hardware upgrades will commence and complete within two hours of scheduled hardware upgrade maintenance windows. Hardware upgrades must be scheduled and confirmed in advance through the online ticketing system. Failure to install the hardware within the two hour time will result in a waiver of any one time installation fees. Extended hardware installation times from initial upgrade commencement shall result in SLA credits for the recurring fee associated with the hardware upgrade.

Standard Dedicated Server Hardware upgrade guarantee



Installation Guarantee SLA Credit
4 Hours or Less Guaranteed
4.1 to 8 Hours 10%
8.1 Hours to 12 Hours 20%
12.1 House to 16 Hours 30%
16.1 Hours to 20 Hours 40%
20.1 Hourse + 50%


Gold Dedicated Server Hardware upgrade guarantee



Installation Guarantee SLA Credit
4 Hours or Less Guaranteed
4.1 to 8 Hours 20%
8.1 Hours to 12 Hours 40%
12.1 House to 16 Hours 60%
16.1 Hours to 20 Hours 80%
20.1 Hourse + 100%



Company Profile

ResellerChoice Company windows hosting Information ResellerChoice
TnC Domain Management LLC
450 Shrewsbury Plaza,
Suite 308
Shrewsbury, NJ 07702

Fax:
(858) 552-5818
Phone:
(888) 828-8820
(732) 784-1742
Datacenters:
Dallas, TX
New York, NY
Seattle, WA
Washington, DC
Weehawken, NJ